I've had issues with Target ever since we registered for our wedding there, then couldn't return/exchange anything. And yet I go back. It seems like whenever I go there I can't come out under $100. Even just for groceries it's impossible. This tells me they're sickly over-priced. I always feel slightly ripped off. It's not like it's the highest quality stuff.
Let's get back to why I'm presently irritated with this "super" store. I bought a camera there on Monday morning. Monday evening I find a better camera for a lower price at BestBuy (I think this circles back to the previous over-priced comments). I leave from BestBuy and go to Target to return their expensively inferior camera, and the can't take it back. Did I do something wrong? NO. I hadn't even opened the box and I had the receipt very available. So why couldn't they process this simple return for me? They needed 24 hours to process my credit card purchase, before the could then return it to said same credit card. Who has ever heard of this happening?!?! I was watching my friend's kids today and it was snowing. It is not convenient to come back 24 hours later to return a camera. How do they still have customers with service like that? I've really got to stay out of that store. I always end up shocked by the outcome.
Ok, really at the mall you can return something in like 7 minutes. Why the 24 hour credit card processing inconvenience? I would also like to point out that the 10 items or less express line is intended to be just that: an express line. So, be curteous to those behind you by making your purchases as quickly and efficiently as possible; not fumbling in your wallet for your 3 different store cards to scan, then forget about something in your cart. If you have this problem you should leave the express lane to the more experience shoppers.
2 comments:
when we had to return stuff there after our wedding, there was an eighty-year-old grandma trying to return an ironing board. They told her she had to carry it to the back of the store with her, get the one she wanted to exchange it for, and then bring them BOTH back up to customer service. ryan got so mad, he took a step back, read the "customer service" sign and said as loud as he could "This is customer service right? Take this nice lady's board and put it RIGHT THERE!"
they did.
I should write a blog post and vent about Qwest. Their customer service SUCKS! Yes, I said _ _ _ _ _!
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